Privacy Policy
Last Reviewed 22/06/2026
Who am I?
I am: Karen Lynn Dorling
Business address: 107 Hills Road, Saham Hills, Norfolk IP25 7EW
Telephone: 07587 909730
eMail: karen@karenlynncelebrant.co.uk
I am a funeral Celebrant and I create funeral ceremonies in accordance with your wishes.
What information do I collect from you?
The personal data I ask for in order to conduct your wishes is:
Name and surname
Postal Address
Phone
Email(s)
Relationship to the deceased
Why do I need this data?
The personal data I collect from you will be used for the following purposes:
To reply to enquiries about my services.
To visit you if you instruct me to your home address or mutually convenient place to plan the funeral content.
To contact you by phone, email and paper communications as appropriate.
To be able to make all the necessary arrangements on your behalf for the professional fulfilment of the funeral service as instructed by you and the FD.
To request feedback on my services and performance.
To keep details of funerals on file so I have a record for future reference; e.g. if you get in touch in the future and ask for a similar funeral.
To complete tax and accounting records.
Who might I share your information with?
I will not pass your personal data on to any third parties without first obtaining your written consent. The following third parties may receive your personal data for the following purposes;
To HMRC and my accountant as part of my accounting processes.
How long do I keep your information?
I will process personal data for up to six weeks after the funeral and will securely store the personal data indefinitely so I have a record of the funeral for the seven years required by HMRC.
Any historical information I hold is stored securely and will not be used to contact families.
Your rights
At any point whilst I hold your data you have the following rights:
Right of access – you have the right to request a copy of the information I hold about you.
Right of correction – you have the right to correct data that I hold about you that is inaccurate or incomplete.
Right to be moved – you have the right to have the data I hold moved to another organisation.
Right to prevent direct marketing – I will not contact you in the future, in respect of marketing, unless I have your permission to do so.
Right to prevent automatic decision-making and profiling – I do not carry out automated processing or profiling.
Right to be forgotten – you can ask for your personal data to be erased from my records (I can decline if records are needed for legal obligations).
Right to complain – see Complaints section below
Please note that the above legal rights apply to the personal data I hold about you as a living person, rather than any data relating to the deceased.
How to Complain.
In the event you wish to make a complaint about how your personal data is being processed by me, or how your complaint has been handled, you have the right to lodge a complaint with me or directly with the supervisory authority.
The details for the supervisory authority are;
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
https://ico.org.uk/concerns/